Community Coordinator – Palliative Care

Position: Community Coordinator – Palliative Care

Programme: Community-Based Palliative and Supportive care for elderly

Reporting to: Administratively to State program Manager/ Program Manager, Functionally to MO

HelpAge India is a secular, not-for-profit organisation in India, registered under the Societies Registration Act of 1860. Set up in 1978, the organisation works for the cause and care of disadvantaged older persons to improve their quality of life. It runs healthcare, agecare, livelihood, disaster response and awareness initiatives throughout the country & advocates strongly for the elder cause. It became the first and only Indian organization to be honoured with the UN Population Award 2020 for its exemplary work in the field of ageing and population issues, and earlier in 2014, has been the recipient of Vayoshreshtha Samman by Government of India, as an institution working for senior citizens. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility. We have been recognized as a Great Place to Work.

Role Purpose

To support the effective delivery of community based palliative care services by coordinating community outreach, patient registration, follow-up visits, and linkages between patients, caregivers, and the multidisciplinary palliative care team.

Role Purpose

To support the effective delivery of community based palliative care services by coordinating community outreach, patient registration, follow-up visits, and linkages between patients, caregivers, and the multidisciplinary palliative care team.

Key Responsibilities

·Act as the primary community link between patients, caregivers, and the palliative care team.

·Identify volunteers.

·Identify and register eligible palliative care patients in the community in coordination with ASHAs, ANMs, CHOs, and health facilities.

• Coordinate and schedule home visits for the palliative care physician, nurse, and physiotherapist.
  
• Support patient counselling, caregiver orientation, and awareness on available palliative care services.
  
• Facilitate referrals to hospitals, government schemes, and social support services as required.
  
• Assist in organising community meetings, awareness sessions, and outreach activities.
  
• Strengthen the stakeholder relationship.
  
• Maintain patient records, visit logs, consent forms, and basic MIS data.
  
• Track follow-ups, missed visits, and patient outcomes and report to the programme team.
  
• Support documentation for monthly reports, donor reporting, and programme reviews.
  
• Ensure respectful, ethical engagement and confidentiality of patient information.
  

Qualifications & Experience

• Graduate in Social Work / Sociology / Psychology / Public Health or related field preferred
  
• Minimum 1–2 years experience in community health, palliative care, or NGO field work
  
• Experience working with elderly, chronically ill patients, or home-based care programmes desirable
  

Skills & Competencies

• Strong community mobilisation and coordination skills
  
• Empathetic and respectful approach towards patients and families
  
• Good communication and basic counselling skills Knowledge of Local Language is must
  
• Ability to maintain records and simple reports
  
• Willingness to travel locally and work in community settings
  

Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.

HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity. For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter, and CV along with details of last salary drawn, expected salary, and three professional referees.

Due to the urgency of the position, interviews may be scheduled even before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only shortlisted candidates will be notified about the interview date.