We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
Communication platform strategy and management 50%
- Support and execute the communications platform strategy to meet evolving business priorities and user needs.
- Own end-to-end platform operations, including review, publication, scheduling and distribution of content.
- Manage and support internal communications plan across platforms such as RSM Power, SharePoint, Microsoft Amplify, Viva Engage and other tools as required.
- Support onboarding and training new users on communication platforms and processes.
- Create, maintain and improve platform SOPs, templates and workflows aligned with the firms standard and governance.
Internal communication planning and execution 20%
- Develop internal communication plans, tactics and deliverables to achieve communication objectives aligned with assigned projects and programs.
- Collaborate with internal stakeholders to ensure communications are planned, sequenced and integrated across the enterprise, as appropriate to ensure that all communications are delivered on time and through the proper channels.
Content creation 10%
- Assist in content creation and/or optimization across various internal and/or external platforms. Working with various stakeholders, developers, and reviewers in the publishing process, helping to build and update various components while maintaining compliance with firm governance and branding.:
- Formatting, proofreading and recommending content optimization tactics, uploading and updating content to reflect status or categorization/meta tagging
- Archiving content, monitoring content usage and analyzing metrics to evaluate effectiveness
Ad hoc projects 10%
- Provide support on corporate communications and ad hoc projects as assigned.
- Assist in coordination and content for additional campaigns or projects across formats and media
Reporting and data driven insights 5%
- Share in compiling and evaluating reports on content and platform performance
- Actively share ideas and insights to improve communication processes, tools and results continually.
Stakeholder management 5%
- Actively build relationships with team members and key stakeholders across global teams
EDUCATION/CERTIFICATIONS
Requires graduation or post graduation in communications, English, journalism or marketing
Requires:
TECHNICAL/SOFT SKILLS
- Advanced Microsoft Office and social media skills required
- Strong attention to detail
- Strong communication skills, both written and verbal
- Ability to adapt writing style to the intended audience(s)
- Proven track record of exercising sound judgment in communicating with various internal and external audiences
- Ability to operate with a sense of urgency
- Ability to foster and execute solutions
EXPERIENCE
Requires:
- 57 years of experience working with business teams to develop communications that help achieve desired results
- Experience working with digital content and platforms with strong analytical mindset
- Effective presentation and communication skills
- Ability to learn new subject areas quickly
Requires:
LEADERSHIP SKILLS
- Ability to work autonomously and exhibit a professional demeanor to internal and external clients
- Ability to manage and prioritize multiple requests from different sources
- Very strong organizational and time management skills
At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [Confidential Information].