Commercial Loan Servicing Specialist

About this role:

Wells Fargo is seeking a Commercial Loan Servicing Specialist.

In this role, you will:

• Provide servicing activities for low to moderately complex commercial products

• Coordinate all aspects of resolving open customer service issues and interact with internal and external customers

• Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements

• Evaluate and upload data into the systems of record

• Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs

• Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications

• Serve as an escalation point in the resolution of client issues

• Provide guidance and training to peers

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• VBA/SQL/POWER BI/TABLEAU

• Strong proficiency in SQL (writing complex queries, joins, subqueries, stored procedures, performance tuning).

• Experience working with relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL.

• Ability to build interactive dashboards and reports using Power BI, including DAX, Power Query, data modeling, and KPI creation.

• Hands-on expertise with Tableau for visualization, storytelling, data blending, and dashboard publishing.

• Proven experience in VBA Macros development for Excel automation-writing custom scripts, automating repetitive tasks, and building user forms.

• Understanding of ETL processes, data flows, and dataset preparation.

• Ability to integrate data from multiple systems and create structured reporting solutions.

• Knowledge of Python, R, or Alteryx for advanced analytics.

• Experience with cloud platforms (Azure, AWS) for data storage or analytics.

• Exposure to Agile/Scrum and project delivery frameworks.

• Commercial Lending Knowledge & Loan IQ experience.

Job Expectations:

• This is production & MIS role where the expectation is to perform BAU production & also work on data management

• Strong data analysis capability to interpret trends, identify anomalies, and provide actionable insights.

• Ability to translate business requirements into technical specifications and reporting solutions.

• Proficiency in validating data accuracy and ensuring data quality checks.

• Strong communication skills for interacting with crossfunctional teams and leadership.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Detail-oriented with a proactive approach to problemsolving.

• Ability to work independently as well as in a collaborative environment.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.