About This Role
Wells Fargo is seeking a Commercial Loan Servicing Associate
In This Role, You Will
- Provide support for servicing activities for commercial products, commercial real estate, and problem loans
- Coordinate resolution of open issues with customers; and interact with internal and external customers
- Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables
- Evaluate and upload data into the systems of record
- Serve as an escalation point in the resolution of client issues
- Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements
- Provide guidance and training to peers
- Ensure compliance with all bank policies, procedures, and regulatory requirements
- Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Required Qualifications
- 6+ Years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Reference Number
R-522839
