Collections Specialist

Responsibilities

• Maintain accurate records of client credits, debits, outstanding balances, and payment history.
• Follow up with clients for payment collections via calls, messages, and emails.
• Ensure timely recovery of outstanding dues from clients.
• Prepare and maintain daily / weekly collection and outstanding reports.
• Reconcile client accounts and resolve payment or billing discrepancies.
• Maintain proper documentation of collections, receipts, and adjustments.
• Escalate long-pending or critical overdue accounts to management.
• Coordinate with internal accounts and finance teams for closure and reconciliation.

Required Skills & Experience

Experience in collections / credit control / accounts receivable.

NBFC or Banking sector experience preferred.

Strong hands-on knowledge of Tally ERP (mandatory).

Good communication, follow-up, and negotiation skills.

Sound understanding of debit-credit accounting concepts.

Ability to work under pressure and meet collection targets.