Location: Mumbai - Chandivali, Andheri (East)
Department: Revenue Assurance / Finance
Experience: 5–8 Years
Qualification: Graduate/Postgraduate in Commerce, Finance, or Management
About the Role
We are hiring a Collection Manager – Revenue Assurance (Individual Role) responsible for managing end-to-end collections, handling key client accounts, and ensuring timely revenue realization. This is an IC role focused on direct client interaction and ownership of receivables.
Key Responsibilities
- Manage end-to-end collections for assigned customer accounts
- Conduct regular client follow-ups (calls/emails) for outstanding payments
- Handle high-value and enterprise accounts independently
- Track and monitor aging, overdue invoices, and payment status
- Ensure timely revenue realization and reduction in outstanding
- Coordinate with Sales, Billing, and Finance teams to resolve invoice disputes
- Maintain accurate records of collection efforts and payment commitments
- Prepare MIS reports, aging analysis, and collection updates
- Escalate critical or long-pending cases as per process
Key Skills & Competencies
- Strong experience in Collections / Accounts Receivable / Revenue Assurance
- Excellent communication and negotiation skills
- Hands-on experience in client calling and follow-ups
- Good knowledge of Tally / ERP systems and MS Excel
- Strong ownership mindset with ability to work independently
- Detail-oriented with strong follow-up discipline
Preferred Profile
- Experience in Telecom / ISP industry
- Exposure to B2B / Enterprise collections
- Proven ability to manage high-value accounts independently
Pay range and compensation package
Details regarding pay range or salary or compensation will be provided during the interview process.
