Collections Manager

Muthoot Finance

Ahmedabad

3-8 Years

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Posted 6 days ago
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Job Description

Role Requirements:

To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
Control bucket flow cases and focus on non-starters.
Ensuring documented feedback.
Ensuring legal guidelines and audit queries are complied with
Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
Manage productivity by fixing productivity parameters for Collection Officers / DMAs, & monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / CE being appointed.
Constant evaluation of CE.
Identify and manage training needs for the CEs.
Support collection officers in legal / police issues.
Customer visit.
People Management and leadership skills
Demonstrated success & achievement orientation, Negotiation Skills
Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front
Excellent relationship skills
Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance
Exceptionally high motivational levels and needs to be a self-starter
Working knowledge of computers.

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Indian

About Company

Muthoot Finance

The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5443+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal.The Group serves over 2.5 lakh customers every single day through its network of branches. Till date, the Group has served over 70 crore customers, including repeat customers. The Muthoot Groups story from humble beginnings to its ever growing stature is built on the firm foundation of 7 fundamental principles of Ethics, Values Reliability, Dependability, Trustworthiness, Integrity and Goodwill. The Group practices an equal opportunity policy wherein people from all sections of the society have equal opportunities to join and be part of the 40,000+ strong Muthoot Family.Muthoot Finance, the flagship company of The Muthoot Group has been rated Indias No. 1 Most Trusted Financial Services Brand for five consecutive years, from 2016 to 2020 by TRAs Brand Trust Report. It has been certified as Great Place To Work, 2021-22 and has been recognised and featured as one of the Top 30 Best Places to Work at in India by Skill Tree Global Knowledge Consortium in the Workplace Excellence Show on CNBC TV-18 in 2016.The Company offer 30+ Staff Welfare Measuresranging fromFast Track Promotions, Career Development Programs, National Pension Scheme, Foreign Trips, five types of Annual Incentives/Bonuses, Cash Rewards, Contests with prizes, Maternity Benefits, Medical benefits, Employee Insurance etc. to name a few. Muthoot Finance believes in promoting local hiring from the region.Every 5th employee is a woman and roughly 24% of the workforce comprises of women. Shri. Amitabh Bachchan Ji is the Brand Ambassador of The Muthoot Group.The Group takes humble pride in its 800 years of family business legacy and unblemished track record. Over these years, millions of underserved Indians have been served through a bouquet of products and services and have been helped in a big way to move ahead in life.

Job ID: 108859721

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