Collections Executive

Essential Functions:

• Posts customer payments by recording cash, checks, and credit card transactions.
• Posts revenues by verifying and entering transactions from lock box and local deposits.
• Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
• Resolves valid or authorized deductions by entering adjusting entries.
• Issues Credit memos where applicable.
• Resolves collections by examining customer payment plans, payment history; ensures that Accounts Receivable Collections Procedure is adhered to.
• Answers customer inquiries.
• Prepares reports on receivables, including past due reports.
• Continuous follow up with past due customer balances.
• Issues customer statements on a monthly basis.
• Works closely with Sales Representatives regarding customer account balances.
• Utilizes the sales reporting tool (CRM) to extract data and import into NetSuite.
• Protects organization's value by keeping information confidential.

Competencies:

• Bachelor's Degree from an accredited institution in Finance, business, or related field preferred
• Minimum 3 years experience in a proven AR role preferred
• Organization
• Accounting
• Data Entry Skills
• General Math Skills
• Financial Software
• Analyzing Information
• Attention to Detail
• Thoroughness
• Reporting Research Results
• Verbal Communication