Collection Team- Payday

WE'RE HIRING | COLLECTIONS & RECOVERY

Tap4Loan | Delhi | Full-time

Payday Loans | Short-Term Personal Loans | Digital Lending

Tap4Loan is expanding its Collections & Recovery team and looking for professionals with hands-on experience in payday loans, short-tenure personal loans, digital lending and unsecured consumer lending.

1. HEAD – COLLECTIONS & RECOVERY

8–12+ Years

Looking for a senior leader experienced in payday / short-tenure personal loan portfolios.

Build end-to-end collections & recovery strategy

Manage early, mid, late & write-off buckets

Develop DPD/bucket-wise strategies

Drive PTP, PTP kept, roll-forward, resolution & recovery

Lead telecalling, field teams & external agencies

Set targets, SLAs, incentives & productivity benchmarks

Monitor collection cost and agency performance

Handle escalations, settlements & difficult cases

Work with Credit, Risk, Operations, Finance & Technology

Ensure compliant, professional customer engagement

Must have: Payday Loans / Short-Term Personal Loans / Digital Lending / Unsecured Consumer Lending experience.

2. COLLECTIONS MANAGER / TEAM LEAD

4–8 Years

Looking for hands-on managers experienced in short-tenure, high-volume loan portfolios.

Manage collection teams & daily performance

Handle 1–90+ DPD portfolios

Monitor PTP, broken PTP, roll-forward & resolution

Drive daily/monthly collection targets

Manage telecalling & field recovery

Coordinate with external agencies

Analyze bucket performance & prepare MIS

Handle escalations and payment disputes

Ensure process, quality & compliance

Preferred: Payday Loans / Personal Loans / Digital Lending / Consumer Finance / NBFC / Fintech.

3. COLLECTION EXECUTIVE / OFFICER

1–5 Years

Follow up on overdue accounts & PTPs

Manage assigned delinquent accounts

Achieve daily/monthly collection targets

Maintain accurate customer interaction records

Resolve payment-related queries

Follow up on broken PTPs

Coordinate with field teams where required

Follow approved collection & communication standards

Payday / Personal Loan Collections experience highly preferred.

INTERESTED

If you have hands-on experience in Payday Loans / Short-Term Personal Loans / Digital Lending Collections, DM me your CV/Resume.

Mention the position: HEAD / MANAGER / EXECUTIVE

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