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Job Description

Description

We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients.

Responsibilities

  • Conducting collection activities for overdue accounts
  • Maintaining accurate records of collections and payments
  • Communicating with clients regarding their outstanding balances
  • Negotiating payment plans and settlements
  • Preparing reports on collection activities and outcomes
  • Collaborating with the finance team to ensure accurate billing and account information
  • Following up on payment commitments and ensuring compliance

Skills and Qualifications

  • Strong communication and negotiation skills
  • Ability to manage time effectively and prioritize tasks
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Knowledge of collection laws and regulations in India
  • Experience with accounting software and databases
  • Strong analytical and problem-solving skills
  • Attention to detail and accuracy in record-keeping

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

Jana Small Finance Bank, formerly known as Janalakshmi Financial Services, is headquartered in Bengaluru. Established in 2008, it became the largest Micro Finance Institution (MFI) in India and gained global recognition for its innovative work in advancing financial inclusion. In 2015, it was among the ten financial institutions to receive in-principle approval from the Reserve Bank of India (RBI) to set up a Small Finance Bank. Jana received its final banking license in April 2017 and began banking operations on March 28, 2018. Under the leadership of its MD & CEO, Ajay Kanwal, the bank aims to become the leading inclusive, digitised bank serving all segments and communities in aspirational India.
Post-transition, Jana Small Finance Bank has been enabling its existing customer base of 4.5 million across 19 Indian states to access formal banking services. As of March 31, 2018, the bank had a Capital Adequacy Ratio (CAR) of approximately 35% and a loan book of INR 76 billion. With an ambitious target to add four million more customers by 2020, the bank has been rapidly expanding its footprint by converting microfinance storefronts into full-fledged bank branches, aiming to have 500 operational branches across 19 states by the end of 2019. The bank employs around 15,000 people, and its senior management brings an average of over 25 years of experience in the banking and financial services sector. Jana Small Finance Bank is regulated by the Reserve Bank of India.

Job ID: 119069641

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