Collection Manager

HDFC

Bengaluru

5-10 Years

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Job Description

Role & Responsibilities

Manage and deliver optimal performance on rollbacks, resolutions, and field resource utilization.
Drive efficiencies across the assigned portfolio through effective receivables management.
Monitor and enhance Receivables Management metrics.
Ensure high Productivity Management through process adherence and performance tracking.
Handle Vendor Management including onboarding, performance monitoring, and compliance.
Demonstrate strong Negotiation and People Management skills in handling agencies and field staff.
Ensure robust Process Management aligned with organizational goals and compliance standards.

Preferred Candidate Profile

Education: Graduate / Postgraduate
Experience: Minimum 3 years in the financial industry
Team Handling: Experience in managing agency staff/outsourced teams
Maturity: Capable of managing pressure situations involving customers, vendors, and targets
Skills Required:
Strong communication skills
Ability to meet deadlines and handle compliance requirements
Effective follow-up skills and target achievement mindset
Proven ability to manage high-stress, result-driven environments

More Info

Job Type:

Permanent Job

Industry:

Banking

Role:

Credit Control & Collections, Collections

Function:

Banking, Finance & Accounts

Employment Type:

Full time

Open to candidates from:

Indian

About Company

HDFC

HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of March 31st, 2023, HDFC Bank€™s extensive network comprised of 7,821 branches and 19,727 ATMs / Cash Deposit & Withdrawal Machines (CDMs) across 3,811 cities / towns. HDFC Ltd.€™s distribution network comprising 737 outlets, which include 214 offices of HDFC Sales Private Limited stands amalgamated into the Bank€™s network. The Bank€™s international presence includes branches in 4 countries and 3 representative offices in Dubai, London and Singapore offering Home Loan products to Non-Resident Indians and Persons of Indian Origin

Job ID: 107945265

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