Job Description
Job Type: Full-time
Experience Required: Min. 3 years especially in Business Loan Collections
Summary
We are seeking a dynamic and experienced Collection Manager to join our team.
The Ideal Candidate Will Have
A minimum of 3 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs.
Being a localite is a requirement for this position, as it involves extensive fieldwork.
Responsibilities
Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days.
Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.
Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.
Prepare and submit daily collection reports and update the system with accurate information on each visit.
Effectively communicate with the Collections Manager and provide regular updates on collection activities.
Ensure compliance with company policies and industry regulations during the collection process.
Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.
Requirements
A minimum of 3 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
Proven track record of managing ticket sizes of a minimum of 7-10 lakhs
Must be localite
Should be able to speak English/Hindi/Regional Language
Excellent Communication and interpersonal skills
Strong problem solving and negotiation skills
Ability to work independently and meet collection targets
Possess a valid drivers licence and own transportation for field visits.
