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Muthoot Finance

Collection intern

Fresher
0.5 - 1 LPA

This job is no longer accepting applications

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  • Posted 4 months ago
  • Over 50 applicants

Job Description

Role & responsibilities Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation.

Key Responsibilities

  • Assist in managing overdue accounts and customer collections
  • Communicate with customers via phone, email, or other channels to remind them of outstanding payments
  • Support the collections team in maintaining accurate records of all customer interactions
  • Collaborate with internal teams to resolve customer disputes and payment issues
  • Prepare and send customer account statements and reminders
  • Assist in negotiating repayment terms with customers
  • Assist in reporting and tracking overdue accounts and collection efforts
  • Ensure compliance with company policies and legal guidelines related to collections
  • Provide regular updates and feedback to the supervisor

Requirements

  • Bachelors degree in any stream (preferably Commerce/Business/Finance-related)
  • Strong communication skills (written and verbal)
  • Basic knowledge of MS Office (Excel, Word, Outlook)
  • Detail-oriented, organized, and able to handle multiple tasks
  • A proactive and team-oriented approach to work
  • Ability to handle sensitive customer interactions professionally
  • Freshers are welcome, prior experience in collections or finance is a plus

More Info

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About Company

The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5443+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal.The Group serves over 2.5 lakh customers every single day through its network of branches. Till date, the Group has served over 70 crore customers, including repeat customers. The Muthoot Groups story from humble beginnings to its ever growing stature is built on the firm foundation of 7 fundamental principles of Ethics, Values Reliability, Dependability, Trustworthiness, Integrity and Goodwill. The Group practices an equal opportunity policy wherein people from all sections of the society have equal opportunities to join and be part of the 40,000+ strong Muthoot Family.Muthoot Finance, the flagship company of The Muthoot Group has been rated Indias No. 1 Most Trusted Financial Services Brand for five consecutive years, from 2016 to 2020 by TRAs Brand Trust Report. It has been certified as Great Place To Work, 2021-22 and has been recognised and featured as one of the Top 30 Best Places to Work at in India by Skill Tree Global Knowledge Consortium in the Workplace Excellence Show on CNBC TV-18 in 2016.The Company offer 30+ Staff Welfare Measuresranging fromFast Track Promotions, Career Development Programs, National Pension Scheme, Foreign Trips, five types of Annual Incentives/Bonuses, Cash Rewards, Contests with prizes, Maternity Benefits, Medical benefits, Employee Insurance etc. to name a few. Muthoot Finance believes in promoting local hiring from the region.Every 5th employee is a woman and roughly 24% of the workforce comprises of women. Shri. Amitabh Bachchan Ji is the Brand Ambassador of The Muthoot Group.The Group takes humble pride in its 800 years of family business legacy and unblemished track record. Over these years, millions of underserved Indians have been served through a bouquet of products and services and have been helped in a big way to move ahead in life.

Job ID: 108810025