Collection Head

Company Description

MoveInSync is the world's leading employee commute platform, headquartered in Bangalore, India, and serving over 300 clients, including 86 Fortune 500 companies across 37 countries. Since 2009, MoveInSync has pioneered reliable, safe, and sustainable commuting solutions for enterprises. The company's flagship services, MoveInSync One and MoveInSync Ion, provide end-to-end employee commute management, integrating technology and operational excellence with over 5,200 vehicles, including 500+ electric vehicles. Recognized with numerous accolades like the G2 Best India Software Companies for 2023, MoveInSync is committed to diversity and maintaining an inclusive workplace environment.

Job Title: Head Collections

Location: Bengaluru | Reports to: Finance Controller

Role Overview

The Collections Head will lead the company's receivables and collections function, ensuring

timely cash recovery, accurate billing alignment, and strong credit governance. The role

requires operational discipline, customer-facing communication, and collaboration across

sales, finance, and operations.

Key Responsibilities

Own end-to-end collections across enterprise and mid-market customers.

Drive timely follow-ups, dispute resolution, and payment closures.

Improve DSO, ageing, and overall cash conversion.

Align closely with billing, sales, and operations to eliminate discrepancies.

Establish credit policies and monitor overdue accounts with clear escalation paths.

Lead the collections team and build customer-centric processes.

Provide dashboards and forecasts to leadership.

Requirements

5-10 years in collections/AR; experience in SaaS, fleet, or B2B services preferred.

Strong negotiation and customer management skills.

Solid understanding of credit control, contracts, and billing processes.

Experience with tally, Zoho, CRM tools and data-driven reporting.