Job Location: Dehradun / Rishikesh / Mussoorie
Position: Collection Executive
Experience: 0-1 Yrs
Qualification
High school diploma; Associate's/Bachelor's degree is a plus
Role description
- Monitor accounts to identify outstanding debts.
- investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Process payments and refunds.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Proven experience as a Collection Specialist or similar role.
Key Skills
- Knowledge of billing procedures and collection techniques (e.g. skip tracing).
- Working knowledge of MS Office and databases.
- Comfortable working with targets.
- Patience and ability to manage stress.
- Excellent communication skills (written and oral).
- Skilled in negotiation.
- Problem-solving skills.
Good to Have
General Traits
The incumbent should display following traits
- Must be a team player
- Good analytical and problem solving skills.
- Must possess good communication skills; written and oral
- Self-motivated individual.
Salary: Up to 1.2 Lakh per annum
