Company Description This opportunity is for a Collection Executive position based in Jaipur with an organization that manages customer payments and receivables. The team focuses on maintaining healthy cash flow, minimizing overdue accounts, and building professional relationships with customers. The work environment emphasizes accuracy, accountability, and respectful communication. Team members collaborate closely with finance and operations functions to support overall business performance.
Role Description This is a full-time, on-site role located in Jaipur for a Collection Executive. The role involves following up with customers on outstanding payments through calls, emails, and other approved channels, while maintaining professional and courteous communication. The Collection Executive will monitor aging reports, track overdue accounts, and update payment status in internal systems on a regular basis. Responsibilities include negotiating payment plans within defined guidelines, resolving billing or statement discrepancies, and escalating complex cases to senior team members when needed. The role also involves coordinating with the finance team for payment allocation, preparing collection reports, and providing input to improve collection processes and reduce default risk.
Qualifications
- Strong debt collection and credit control skills, with experience managing overdue accounts and payment follow-ups.
- Effective communication skills, including clear verbal and written interaction with customers and internal stakeholders.
- Solid analytical skills to review aging reports, identify risk patterns, and interpret basic financial data.
- Foundational understanding of finance concepts related to invoicing, receivables, and payment terms.
- Minimum high school diploma; a degree or diploma in Finance, Commerce, Business, or a related field is preferred.
- Proficiency in basic computer applications and familiarity with spreadsheets or accounting/ERP systems.
- Ability to work on-site in Jaipur, manage time effectively, and handle multiple accounts with attention to detail.
- Prior experience in collections, customer accounts, or a similar role will be an advantage.
