Cluster Training Manager

Tata AIA Life

Fresher

Not Disclosed

Mumbai, India

Posted 15 hours ago
Be among the first 10 applicants

Job Description

Role description

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.

We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.

Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.

Position Overview

Position Title	Cluster Training Manager - Training
Department	Unified Banca
Level/ Band	401/Manager

Role Summary:

To design, deliver, and manage training programs that enhance the knowledge, skills, and performance of employees and distribution partners, ensuring compliance with IRDAI regulations and alignment with business objectives.

Organizational Relationships

Reports To

Regional Training Manager

Job Dimensions

Geographic Area Covered	Respective Branches/Cluster of PARTNER
Stakeholders Internal	TALIC PARTNER Relationship Sales Team Training Planning & Co-ordination Team PA Quality & Content team
Stakeholders External	Branch Managers, Relationship Managers, OPS, Acquisition Team & Insurance Specialists of Partner team

Key Result Areas

Training Strategy & Planning	Develop and implement training plans for sales teams, branch staff, and distribution partners. Align training programs with organizational goals, regulatory requirements, and product strategy. Conduct Training Needs Analysis (TNA) using performance data and business inputs
Content Development	Create engaging training content for life insurance products, sales processes, compliance, and soft skills. Collaborate with product and compliance teams to ensure accuracy and regulatory adherence. Incorporate digital learning tools (LMS, e-learning modules, microlearning).
Delivery & Facilitation	Conduct classroom and virtual training sessions for employees and intermediaries. Ensure effective onboarding programs for new hires and agents. Use blended learning approaches for maximum impact.
Compliance & Certification	Ensure all training programs meet IRDAI guidelines for agent licensing and certification. Maintain accurate training records and audit readiness.
Performance Measurement	Track training effectiveness through assessments, feedback, and business KPIs. Prepare MIS reports and dashboards for senior management.
Stakeholder Management	Liaise with business heads, HR, and distribution teams to identify skill gaps. Manage external training vendors and consultants.

Skills Required

Technical	Working knowledge of MS Office
Behavioral
	Essential	Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills

Incumbent Characteristics

	Essential	Desired
Qualification	Graduate/Postgraduate in any discipline (MBA preferred).
Experience	3-5 years of experience in training within the life insurance or BFSI sector. Exposure to both classroom and digital learning methodologies. Should have exposure to at least 2 years in financial planning and/or financial planning training	Experience in handling a Foreign Bank relationship in Sales or Training area

Disclaimer:
Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink: www.tataaia.com

More Info

Job Type:

Industry:

Function:

Employment Type:

Key Skills

Lms

Microlearning

Digital learning tools

E-learning modules

Ms Office

About Company

Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata's pre-eminent leadership position in India and AIA's presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Last Updated: 12-11-2026 02:31:15 AM