Cluster Head

Profit and Loss and Balance Sheet Management of the Cluster

Tracking and monitoring daily productivity and book movement of the Cluster

Cluster headcount budget to be maintained

Should ensure that the Cluster complies with Bank's policies and processes

Ensure that the Cluster follows the BEST Document

Ensure BELT meetings are conducted periodically in his Cluster

Team Motivation and Team Building

Ensure timely Learning and Development for his Cluster

Thorough knowledge of daily banking operations and products and services

Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the Cluster and for various product and services

Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

Ensure Audit related deliverables both internal and external are met as per the prescribed norms

Monitor and ensure the Upkeep of the Branches and ATMs within the Cluster

Ensure timely submission of MIS reports