Cluster Head - Academic Operations (Edtech)

Role and Responsibilities:

To head the Project management & lead Governance for various clients/projects of multiple locations- Education Operations.

To Oversee, regulate, and drive projects for planned outcomes and identified objectives.

Direct process, roles, and successful service deliveries for new and existing projects

Monitor project progress on regular intervals, view the feedback from stake holders, assess the impact and suggest measures for improvement.

Provide support and suggestions to the project managers on a

collaborative approach for enhanced client satisfaction!

University Relationship management through periodic task reviews and actionable.

Initiatives for new revenue generation from existing client

Ensure that the implementation process is carried out appropriately and every member involved in the process makes the needed contribution to the overall project delivery and completion.

Regularly Collaborate, communicate, and share all information to the stakeholders and ensure support and suggestions.

Functional/Technical skills:

Should have worked in a similar role as a Project Management Cluster head and lead the Governance for multi clients.

Should be competent to Oversee, regulate and drive projects for planned outcomes and identified objectives.

Should be able to direct process, roles, and successful deliveries for new and existing projects.

Should carry the ability to govern projects/clients requirements with regular cadence, feedback, and engagements.

Monitor project progress on regular intervals, view the feedback from stake holders, assess the impact and suggest measures for improvement.

Good organizational skills with sound execution competencies, client

centricity with compliances on the SLA and process outline aligned to project outcomes.

Provide support and suggestions to the projects on a collaborative approach for enhanced client satisfaction.