Club Manager

Company Description UFC GYM Jagatpura is a training space where members work on both physical and mental strength in a supportive environment. The gym offers strength training, functional workouts, group classes, and combat sports designed to keep members engaged and progressing. Coaches are hands-on, the community is motivating, and the focus is on consistency and long-term results. The culture emphasizes sustainable transformation over quick fixes, helping individuals build a stronger version of themselves over time. UFC GYM Jagatpura embodies the Train Different. Train Elite. philosophy in every aspect of its operations.

Role Description The Club Manager is responsible for overseeing daily operations of the gym, ensuring an exceptional member experience and smooth functioning of all departments. This full-time, on-site role in Jaipur includes managing staff schedules, leading and supporting front desk and coaching teams, monitoring facility standards, and ensuring cleanliness and safety. The Club Manager drives membership sales and retention through effective outreach, engagement, and service, while tracking performance metrics and implementing improvement plans. The role involves coordinating classes and events, handling member inquiries and escalations, managing budgets and basic reporting, and maintaining alignment with brand standards and fitness programming. The Club Manager collaborates closely with leadership to execute local marketing initiatives and support community-building activities within the club.

Qualifications

• Experience in fitness club, gym, or hospitality management, with strong knowledge of membership-based business operations.
• Skills in team leadership, staff supervision, and performance management, with the ability to motivate and develop diverse teams.
• Customer service and client relationship skills, including handling inquiries, feedback, and conflict resolution in a professional manner.
• Sales and basic marketing skills, with experience in membership sales, lead follow-up, and local promotional activities.
• Operational and organizational skills, including scheduling, inventory oversight, facility upkeep, and compliance with health and safety standards.
• Strong communication skills in English and local languages, with the ability to engage members and staff clearly and confidently.
• Comfort with basic computer tools and gym management or CRM systems for reporting, tracking, and member management.
• Background or strong interest in fitness, sports, or wellness; prior experience in a fitness environment is an advantage.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.
• Bachelor's degree in business, sports management, hospitality, or a related field preferred, or equivalent relevant experience.