CloudOps / Cloud Services

We are looking for a hands-on CloudOps engineer with strong experience supporting production environments across AWS and GCP.

1. Cloud Platforms (AWS & GCP)

Must have hands-on operational experience with:

AWS (strong): EC2, ECS/Fargate

AWS (working knowledge): RDS (Postgres/MySQL)

GCP (strong): GCE (VMs)

GCP (working knowledge): CloudSQL, AlloyDB

Expected capabilities:

Troubleshoot performance, availability, and connectivity issues

Support upgrades, patching coordination, and lifecycle management

Work across dev, QA, and production environments with strong awareness of production impact

2. Networking (Practical Knowledge)

Strong working understanding of:

VPCs, subnets, routing tables

Security groups and firewall rules

DNS (internal and external)

Basic connectivity patterns (peering, private endpoints / PSC)

Ability to:

Troubleshoot cross-service connectivity issues

Collaborate effectively with networking teams (clear understanding of ownership boundaries)

3. IAM, Security & Access Governance (Critical)

Required experience with:

AWS IAM roles and policies

GCP IAM (projects, folders, service accounts)

Must understand:

Least privilege access model

PAM / temporary elevation concepts

Service account usage and restrictions

4. Infrastructure as Code (IaC)

Required:

Terraform (hands-on)

Strong plus:

AWS CloudFormation

Expectation:

Comfortable working in environments where all changes go through pipelines (no manual console changes)

5. Monitoring, Logging & Observability

Experience with:

AWS CloudWatch

GCP Monitoring and Logging

Splunk or similar tools

Ability to:

Troubleshoot incidents using logs and metrics

Tune alerts and reduce noise

6. DevOps Tooling Support

Must have experience supporting:

Artifactory

Terraform pipelines

Familiarity with:

GitHub / repository management

Docker / Kubernetes (basic understanding)

7. Incident Management & Operations

Required experience with:

On-call support model

Incident triage, escalation, and ownership

Expectations:

Own issues end-to-end (triage → resolution → handoff if needed)

Communicate clearly during incidents

Work across Cloud Engineering, application teams, and vendors

8. Documentation & Runbooks

Strong expectation for:

Writing and maintaining runbooks

Keeping documentation accurate and up to date

Ability to:

Convert informal knowledge into structured, usable documentation

9. Automation & Continuous Improvement

Experience with:

Scripting (Python or Bash)

Automating operational tasks and workflows

Mindset:

Focus on reducing manual effort and improving operational efficiency

10. Cloud Lifecycle Management

Experience with:

Provisioning, upgrades, and decommissioning

OS / image management (e.g., AMIs, VM images)

Understanding of:

Patching responsibilities (shared vs application-owned)

Version upgrades (e.g., database upgrades)