About company:
They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Job Title:Cloud Systems & Operations Engineer (AWS)
Location: Pune
Experience: 3-5 years
Notice Period:- Immediate joiners.
JD:
Key Responsibilities:
- AWS Organization Management: Serve as the primary lead for AWS operational tasks, managing core IaaS services (EC2, S3, VPC, RDS) within a multi-account AWS Organizations structure.
- ITSM & ITAM Governance: Act as the lead administrator for Freshservice, managing the service desk, incident response, and maintaining a real-time inventory of all cloud and system assets.
- Infrastructure Deployment: Maintain and update environment configurations using AWS CloudFormation templates.
- Server Administration & Patching: Perform routine patching and vulnerability remediation for both Linux and Windows servers using Ivanti.
- Access & Troubleshooting: Perform L2/L3 troubleshooting by accessing servers via AWS Systems Manager (SSM) or other secure protocols to review system logs and performance.
- Monitoring & Backups: Oversee system health and performance via Grafana dashboards and ensure data integrity and disaster recovery readiness using Cohesity.
Responsibilities
Required Skills & Qualifications:
- AWS IaaS Proficiency: Solid understanding of core AWS services and multi-account management.
- Cross-Platform Admin: Proven ability to manage and troubleshoot both Windows and Linux environments at the command line.
- Scripting: Proficiency in Shell or Bash for automating routine operational workflows.
- Tooling Expertise: Practical experience with Freshservice (or similar ITSM/ITAM tools), Ivanti, Cohesity, and Grafana.
Qualifications
Preferred Skills (Bonus):
- Coding: Proficiency in Python is highly desirable for building custom automation scripts and AWS API integrations.
- Certifications: Active AWS Certifications (e.g., SysOps Administrator, DevOps Engineer, or Cloud Practitioner) or other relevant cloud certifications.
- Multi-Cloud Experience: Exposure to other cloud platforms like Azure or GCP is a plus.
