Cloud Support Engineer

• Architect and manage scalable cloud infrastructure in Microsoft Azure to support manufacturing operations, analytics, and enterprise applications.
• Support reporting team on Power BI dashboards for production metrics, supply chain visibility, and executive reporting.
• Build and optimize data pipelines using Azure Databricks to support real-time and batch analytics for manufacturing data.
• Implement and manage CI/CD pipelines using Azure DevOps to streamline deployment of applications and automation scripts.
• Administer Microsoft Entra ID for secure identity and access management across cloud and hybrid environments.
• Configure and manage Microsoft Intune for device compliance, endpoint protection, and mobile workforce enablement.
• Collaborate with OT and IT teams to integrate cloud solutions with on-premises systems, including MES, ERP, and SCADA platforms.
• Monitor cloud performance, cost, and security posture using Azure-native tools and recommend optimizations.
• Ensure compliance with industry standards and regulations (e.g., ISO, NIST, CMMC) relevant to manufacturing.
• Document cloud architecture, configurations, and operational procedures.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• 5+ years of experience in cloud engineering or related roles, preferably in a manufacturing or industrial setting.
• Strong hands-on experience with Microsoft Azure, including compute, storage, networking, and security services.
• Proficiency in Power BI for manufacturing analytics and KPI reporting.
• Experience with Azure Databricks for data engineering and machine learning workflows.
• Solid understanding of Azure DevOps for automation and application lifecycle management.
• Working knowledge of Microsoft Entra ID and Intune administration.
• Familiarity with scripting (PowerShell, Python) and infrastructure as code (ARM, Bicep, Terraform).
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Azure certifications such as AZ-104, AZ-305, DP-203, or SC-300.
• Experience integrating Azure with manufacturing systems (e.g., ERP, MES, IoT platforms).
• Knowledge of cloud security best practices and compliance frameworks relevant to manufacturing.
• Experience with Azure Monitor, Log Analytics, and Sentinel for observability and threat detection.