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The Hartford

Cloud Reliability Engineering Lead

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Job Description

Position Overview

Cloud Services Team is searching for a Reliability Engineering Lead with a strong background in AWS and GCP Cloud Technologies. The team is accountable for the operations, engineering, and governance of 200+ Cloud Technologies across a multiple cloud environment. This is an excellent opportunity for someone who is interested in a mix of strategy, leadership, and hands-on work. The ideal candidate should feel comfortable working with teammates at all levels of the organization including leadership.

Key Responsibilities

  • Responsible for building reliability engineering, automation, and quality capabilities across 200+ infra services across our Cloud transformation landscape.
  • Accountable for supporting Operations, RE, DevSecOps, Quality, Cloud Platform and Middleware technologies.
  • Build tools and capabilities needed by our software engineering teams to optimize development and operations by providing a level of advancement in technology and achievement of efficiency for application teams.
  • Building an engineering culture with automation across our technology stack and application footprints across traditional and modern architectures resulting in enhanced developer experience and overall IT Productivity improvements.
  • Support enterprise needs on cloud with improvements in Performance, Scalability, Resiliency, Reliability, Stability, Observability, Security, etc.. delivering on end user requirements, and continuously evolving and modernizing available services to improve developer productivity, automation, quality, and optimize operational cost.
  • Achieve annual Cloud optimization targets and not to exceed Error Budgets.
  • Help enable support functions to shift left, from Infrastructure to the application teams.
  • Market research on emerging trends for technology enablers in the field. Information protection and secure development practices.
  • Lead transformational change management by championing the adoption of automation capabilities built and foster a culture of continuous learning and improvement mindset for the organization.

Required Skills & Experience:

  • Requires expert level hands on and working knowledge with AWS Cloud and Google Cloud Platform.
  • Requires expert skills include windows and unix servers and scripting, network and firewall concepts, GitHub, Ansible, python, Lambda, application troubleshooting
  • Expert understanding of how applications should be engineered by following fault tolerate best practices, separation of duties, observability, and being operator friendly.
  • Expert on being Self-motivated and results-oriented with the ability to work in a team environment and independently
  • Expert Microsoft office skills
  • Expert data analysis and reporting skills
  • Expert understanding of block, object, and file storage solutions
  • Intermediate understanding of governance, risk and compliance principles
  • Intermediate Understanding of current and emerging IT products, services, processes, and methodologies
  • Strong communication skills and ability to organize and drive cloud compliance initiatives across the IT organization.
  • Proven execution/delivery running and maintaining cloud-based and on prem automation tools and services across various service delivery models.
  • Demonstrated ability to act as a strategic thought leader and be seen as a credible business partner by peers.

Nice to Have

  • Intermediate knowledge of Terraform and Cloud Formation required.
  • Familiarity with AWS Elastic Disaster Recovery tooling

What We Offer

  • Collaborative work environment with global teams.
  • Competitive compensation and comprehensive benefits.
  • Continuous learning and growth opportunities in geospatial and risk analytics technologies.

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About Company

Job ID: 145063149