Shift: Overlap with US & EU Business Hours
Immediate Joiners required (15 days notice)
Role Summary
We are seeking an experienced Cloud Operations Lead with a strong background in Site Reliability Engineering (SRE), DevOps, and Platform Engineering. The ideal candidate will be responsible for ensuring the reliability, security, and operational excellence of cloud-based platforms and services while leading a small team of engineers.
This is a hands-on role with approximately 80% focus on Cloud Operations, Production Support, Reliability, and Platform Ownership, combined with leadership responsibilities.
Key Responsibilities
- Lead cloud operations and production support activities across AWS-based platforms.
- Manage and troubleshoot Linux systems, cloud infrastructure, networking, and Kubernetes environments.
- Drive operational excellence through monitoring, observability, automation, and incident management.
- Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and Helm.
- Support and optimize CI/CD pipelines using GitHub Actions, Jenkins, and deployment automation tools.
- Design and implement monitoring, alerting, dashboards, runbooks, and operational standards.
- Lead vulnerability remediation, secrets management, access governance, and platform hardening initiatives.
- Automate infrastructure provisioning, OS/AMI upgrades, and day-2 operational activities.
- Support production deployments, release management, and change control processes.
- Collaborate with engineering teams on onboarding, platform readiness, access management, and operational best practices.
- Mentor and guide junior engineers while driving continuous service improvement.
Required Skills (Non-Negotiable)
- Strong Linux Administration and Troubleshooting
- AWS Cloud Operations (IAM, EC2, Networking, EKS)
- Kubernetes Administration and Production Support
- Terraform and Infrastructure as Code
- CI/CD Tools (GitHub Actions, Jenkins)
- Monitoring & Observability (Datadog, Prometheus, Grafana, SignalFx, Nagios, or similar)
- Incident Management, Root Cause Analysis, and Production Support
- Security Operations including vulnerability remediation, access management, and secrets rotation
- Experience working in enterprise environments with formal change management processes
Preferred Skills
- DNS, Proxy, Edge Services, and Networking Platforms
- Teleport, Bastion Hosts, Service Accounts, and Access Management Solutions
- Container Security and Supply Chain Security
- AMI/Image Lifecycle Management
- AI-enabled Operations, Custom Agentic AI, or Hyperscaler AI Services
Leadership Expectations
- Lead a team of cloud/platform engineers.
- Drive operational governance, service reliability, and process standardization.
- Promote automation-first and reliability-first engineering practices.
- Partner with stakeholders across Cloud, Infrastructure, Security, and Application teams.
Nice to Have
- Experience in SRE, Platform Engineering, or Managed Services environments.
- Exposure to AI-powered operations, observability, or automation solutions.
- Experience supporting large-scale distributed systems and cloud-native applications.
