A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices.
Your day-to-day job will consist of:
- Execution of day-to-day tasks related to monitoring and managing cloud infrastructure to ensure service availability and data security
- Execute ticket triage, investigation and resolution of reported incidents
- Participate in 24x7 on-call rotations to resolve incidents in support of production systems
- Monitor and configure systems resources (memory, disks space & CPU utilization)
- Improve customer experience with infrastructure optimization
- Manage and perform operating system and application software patches and updates
- Performs root cause analysis on trended incidents and major outages up through the application stack
- Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels
Minimum Qualifications
- 1-3 years experience supporting cloud-based applications and services
- Bachelor s degree in Computer Science, Information Systems, or equivalent degree
- Minimum 2 years experience with application server technologies such as IIS, Tomcat
- Minimum 2 years practical experience of Azure equivalent technologies such as VMs, NSGs, VPC/VNETs, Load Balancers, DNS, and certificate management
- 1+ years experience in server administration and cloud deployment of both Windows and Linux
- Minimum 1 years experience with Infrastructure as Code (IaC) orchestration technologies such as Chef, Puppet, Ansible, Bicep, Terraform or comparable (demonstrable proficiency or professional experience in same preferred)
- Familiarty with web application firewalls
- Familiarty with AI tooling
- Problem-solving abilities, effective communication skills, and attention to detail.
