Overview
We operate at scale - billions of transactions, a global hybrid-cloud footprint, and the kind of network challenges that simply don't exist in smaller environments. If you care about reliability, automation, and making infrastructure disappear so product teams can focus on customers, this is the place.
Why Join
This is a hands-on role in a team that's building towards a fully automated, infrastructure-as-code approach to networking. You'll work across on-prem and AWS, tackle genuinely interesting problems, and can shape how we operate our network as we grow. If you're passionate about NetDevOps and want to work at real scale, I'd love to hear from you. Hiring Manager, Cloud Platform
What You'll Do
- Build and operate production networks. Configure, administer, and maintain network devices, services, and components, ensuring optimal performance, security, and availability.
- Resolve infrastructure issues. Proactively identify and troubleshoot issues across distributed networks, driving swift restoration and minimising downtime.
- Automate everything. Maintain and develop tooling, automation, and Infrastructure as Code to manage and monitor the network.
- Deploy as code. Deliver network changes to the hybrid-cloud network through automation and Infrastructure as Code.
- Support engineering teams. Provide an outstanding support experience for internal Product and Engineering teams, enabling them to deliver faster.
- Provide technical support. Perform technical support functions for internal engineering teams.
- Build and operate production networks. Configure, administer, and maintain network devices, services, and components, ensuring optimal performance, security, and availability.
- Resolve infrastructure issues. Proactively identify and troubleshoot issues across distributed networks, driving swift restoration and minimising downtime.
- Automate everything. Maintain and develop tooling, automation, and Infrastructure as Code to manage and monitor the network.
- Deploy as code. Deliver network changes to the hybrid-cloud network through automation and Infrastructure as Code.
- Support engineering teams. Provide an outstanding support experience for internal Product and Engineering teams, enabling them to deliver faster.
- Provide technical support. Perform technical support functions for internal engineering teams.
- Improve continuously. Identify and drive improvements to runbooks, monitoring, and documentation. Identify and drive improvements to runbooks, monitoring, and documentation.
What You'll Bring
- Relevant technical background with strong proficiency maintaining and troubleshooting distributed networks in a hybrid-cloud environment.
- Hands-on experience deploying and maintaining network infrastructure, both on-prem and in AWS, using CloudFormation/Terraform.
- In-depth understanding of networking fundamentals: routing, switching, firewalls, load balancing.
- A proactive attitude and willingness to take on new challenges and deliver results.
- Naturally creative and resourceful, with outstanding attention to detail.
- Strong communication and collaboration skills. Able to connect with others, problem-solve, and explain resolution clearly.
- Relevant degree or equivalent qualifications. Networking certifications (JNCIA, CCNA, AWS Advanced Networking) are a plus.
What We Bring
- A cybersecurity company operating at genuine global scale. Your work protects tens of thousands of organisations and their people.
- A Cloud Platform organisation that values engineering excellence, automation, and doing things properly.
- Competitive compensation as part of a broader total rewards package including equity, benefits, and wellbeing programmes.
- Investment in your development through training and access to cloud and networking technologies.
- A collaborative culture where technical credibility matters.
Career Growth Opportunities
- Develop deep expertise across private data centre, AWS, and emerging cloud networking technologies.
- Build strong Infrastructure as Code and automation skills in a production environment that demands them.
- Grow into senior engineering or team lead roles within Cloud Platform.
- Work alongside experienced engineers and leaders who invest in your development.
Manager's Working Style & Team's Purpose
The Cloud Networking team exists to make the network an enabler, not a bottleneck. The team's purpose is to deliver a platform so reliable, performant, and well-abstracted that Product and Engineering teams across Mimecast can ship faster and deliver more for customers.
Day to day, you'll split your time between people leadership and technical leadership. You'll work closely with peer engineering managers in Cloud Platform and with architects and security teams across the organisation. The expectation is hands-on technical credibility combined with a genuine focus on team health and individual growth.
Belonging at Mimecast
Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone unless they're a cybercriminal, of course.
We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
