Cloud Engineer

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-cantered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Job Summary

We are seeking a highly skilled Senior DevOps Engineer with strong Cloud experience to design, implement, and manage scalable, secure, and highly available cloud infrastructure. The ideal candidate will collaborate closely with development, security, and operations teams to automate deployment pipelines, optimize system performance, and ensure reliability across environments.

Key Responsibilities

• Design, implement, and maintain cloud infrastructure using AWS, Azure, or GCP
• Build and manage CI/CD pipelines for automated build, test, and deployment processes
• Implement Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or ARM
• Manage containerized environments using Docker and Kubernetes
• Monitor system performance, availability, and security using observability tools
• Ensure high availability, disaster recovery, and backup strategies
• Automate operational tasks to improve efficiency and reliability
• Collaborate with development teams to support application lifecycle and releases
• Implement security best practices including IAM, secrets management, and compliance
• Troubleshoot production issues and perform root cause analysis
• Mentor junior engineers and contribute to DevOps best practices

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• 6+ years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering
• Strong experience with at least one major cloud platform: AWS, Azure, or GCP
• Hands-on experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps, etc.)
• Proficiency in Infrastructure as Code (Terraform preferred)
• Strong experience with Linux/Unix systems
• Experience with containers and orchestration (Docker, Kubernetes, Helm)
• Scripting skills in Python, Bash, or PowerShell
• Solid understanding of networking concepts (VPC, DNS, load balancers, firewalls)
• Experience with monitoring/logging tools (Prometheus, Grafana, ELK, CloudWatch, Azure Monitor)

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.