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Cloud Architect

Cloud Architect

Itc Infotech India
7-10 Years
Not Disclosed
Early Applicant
  • Posted 17 hours ago
  • Be among the first 10 applicants

Job Description

We are looking for an experienced AWS L3 Engineer with strong expertise in cloud infrastructure, Kubernetes, Linux, troubleshooting, monitoring, and cloud security.

Work Requirements:

  • Experience: 7–10+ years preferred
  • Working: 5 days
  • Location: Work from Office (WFO)
  • Support: 24/7 rotational on-call availability
  • Client Facing Capabilities

Key Responsibilities:

  • Provide L3 production support for AWS, Kubernetes, and Linux environments.
  • Troubleshoot complex infrastructure, performance, networking, and application issues.
  • Monitor cloud infrastructure and proactively resolve incidents.
  • Handle P1/P2 incidents, RCA, problem management, and service restoration.
  • Follow ITIL processes including Incident, Problem, and Change Management.
  • Implement and maintain AWS cloud security best practices.
  • Handle escalations from and provide technical guidance to L1/L2 teams.
  • Support infrastructure upgrades, patching, maintenance, and optimization.
  • Participate in 24/7 rotational on-call support.

Mandatory Skills:

  • AWS
  • Kubernetes
  • Linux Administration
  • Troubleshooting & Incident Management
  • Monitoring/Observability
  • ITIL
  • Cloud Security
  • Cloud Infrastructure
  • L1/L2 Team Handling & Technical Escalation

Good to have:

  • AWS Certification
  • ITIL Certification
  • EKS Certification

More Info

Job Type:
Industry:
Employment Type:

Key Skills

Monitoring Observability

L1 L2 Team Handling Technical Escalation

Troubleshooting Incident Management

About Company

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