Cloud Architect

Job Summary

Serve as a Cloud Architect specializing in M365 platforms and Copilot designing secure scalable and user centric digital workplace solutions for a global enterprise. Collaborate closely with business and engineering teams to optimize collaboration automation and knowledge discovery while ensuring robust governance compliance and operational stability in a hybrid work environment.

Responsibilities

• Design comprehensive M365 cloud architectures that align with enterprise standards and enable secure collaboration automation and knowledge management across the organization
• Drive end to end implementation of M365 services including tenant configuration workload integration and optimization of licensing to maximize value and reduce total cost of ownership
• Oversee M365 admin activities including identity management access controls security baselines and monitoring to maintain a resilient and compliant productivity environment
• Develop and maintain governance frameworks for M365 that cover data protection retention sharing policies and application lifecycle to reduce risk and enforce consistent practices
• Architect and configure M365 Copilot solutions that enhance productivity by safely leveraging organizational data grounding prompts and controlling access to sensitive information
• Create reusable prompt patterns and guidance for M365 prompt engineering that improve reliability relevance and ethical use of generative AI across diverse business scenarios
• Collaborate with product owners and process leads to design change lifecycle management plans that minimize disruption while rolling out new M365 and Copilot features
• Coordinate environment readiness pilot programs user acceptance validation and phased deployments to ensure smooth adoption and early identification of configuration issues
• Establish monitoring alerting and reporting for M365 services covering performance usage incidents and capacity to proactively address issues and improve service quality
• Engage with security risk and compliance stakeholders to translate regulatory and policy requirements into pragmatic M365 configurations and guardrails
• Document solution architectures runbooks standard operating procedures and configuration baselines so that operations teams can manage the environment consistently and efficiently
• Provide advanced escalation support for complex M365 incidents and problems performing deep technical analysis and driving durable remediation across affected services
• Lead optimization initiatives that rationalize legacy collaboration tools into M365 reducing fragmentation and improving user experience while supporting hybrid work needs
• Guide cross functional teams on integrating M365 with line of business applications identity platforms and data sources to create secure and unified digital workplace experiences
• Advise business stakeholders on how M365 Copilot and automation features can streamline workflows reduce manual tasks and free teams to focus on higher value activities
• Partner with adoption and training teams to create practical enablement content that helps users understand responsible AI use prompt techniques and new collaboration capabilities
  
  

Qualifications

• Demonstrate eight to eleven years of experience in cloud or productivity platforms with at least five years focused on complex M365 administration in enterprise environments
• Exhibit deep expertise in M365 admin including tenant configuration identity and access security controls compliance features and service monitoring for large scale deployments
• Show proven hands on experience in M365 prompt engineering including crafting effective prompts optimizing context usage and aligning generative AI behavior to organizational guidelines
• Display solid knowledge of change lifecycle management practices such as impact assessment communication planning release scheduling and post change validation for cloud services
• Bring practical experience in designing and implementing M365 Copilot scenarios that are secure governed and aligned to business objectives across multiple functional areas
• Possess strong understanding of hybrid work models endpoint access considerations and collaboration patterns to design M365 solutions that support flexible and secure working styles
• Communicate clearly with both technical and non technical stakeholders translating complex M365 and AI concepts into practical guidance that supports decision making and adoption
  
  

Certifications Required

Microsoft 365 Certified Enterprise Administrator Expert or equivalent advanced M365 certification