Clinical Application Specialist

Roles & Responsibilities:

Provide Hands-on training on Acquisition of Echo Studies to the Doctors (Radiologist / Sonologist) or Echocardiographers on their premise.

Post training, get the mock run and get the medical validation for the Echo studies acquired by the customer.

Do the technical validation of Echo machine and support the sales team on customer onboarding.

Periodically review the quality of images and videos which are being sent by such customers for our reporting services

Provide remote clinical support and training on Echo imaging to such customers whose acquisition quality is not adequate for remote reporting services.

Support trade shows and professional conferences by performing product demonstration and

customer training.

Use market and product knowledge to assist product and medical R&D teams in developing new

features and product innovations.

Qualifications/Requirements:

Degree in Cardiac or allied sciences / technology with Echocardiography as main subject or Diploma in Non-Invasive Cardiology from a reputed institute or university.

Must have in-depth knowledge and hands on experience in 2D, M-Mode, PW & CW Doppler, Colour flow Imaging, Tissue Doppler imaging and Strain / Strain-Rate imaging.

Should be able to provide hands on training confidently

Basic proficiency in Computer skills, Network/DICOM Configuration

Minimum of 2-3 years clinical experience with demonstrated skill in cardiac imaging.

Willingness to travel extensively across the country both within and outside your specified geographic region with overnight stays depending on geography and business need.

Desired Characteristics:

Strong presentation skills and interpersonal skills

Communication skills - Ability to communicate effectively in verbal and in writing

Must be proficient in English, Hindi and any one of the South Indian Languages

Solid problem solving skills - Ability to manage and resolve conflict, handle objections and negotiation during the sales process

Proven professional business acumen - interfacing with internal team members and external customers as a part of a solution-based sales process

Willingness to be flexible/adapt to changing work environments

Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

Ability to multi-task effectively and manage multiple priorities at one time