Job Location: Pune
Job Type: Full Time
Qualification: Any Graduate
Experience: 5 - 7 Years
Salary: Up to 5.40 LPA
Number of Vacancy: 1
Summary: The Clinic Manager is responsible for the overall operational and administrative management of a medical clinic. This role involves coordinating daily activities, ensuring the delivery of high-quality patient care, and managing the clinic staff.
Key Responsibilities
- Operations Management:
- Oversee and manage the day-to-day operations of the clinic to ensure smooth workflow and efficient patient care.
- Develop and implement operational policies and procedures.
- Staff Supervision:
- Recruit, train, and supervise clinic staff, including nurses, administrative staff, and support personnel.
- Conduct performance reviews and address any performance issues.
- Patient Care:
- Ensure the provision of high-quality patient care and excellent customer service.
- Monitor patient satisfaction and implement improvements as needed.
- Scheduling and Resource Allocation:
- Manage clinic schedules, including appointments, staff rotations, and resource allocation.
- Optimize staff and resource utilization to meet patient demand.
- Budget Management:
- Develop and manage the clinic budget, including revenue goals and expense control.
- Monitor financial performance and implement cost-effective measures.
- Regulatory Compliance:
- Ensure compliance with all relevant healthcare regulations, standards, and licensing requirements.
- Stay updated on changes in healthcare laws and regulations.
- Quality Assurance:
- Implement and maintain quality assurance and improvement initiatives within the clinic.
- Monitor and assess the effectiveness of clinical protocols and practices.
- Patient Records and Documentation:
- Oversee the maintenance of accurate and confidential patient records.
- Ensure compliance with data protection and patient privacy laws.
- Vendor and Supplier Management:
- Manage relationships with vendors, suppliers, and service providers.
- Negotiate contracts and agreements to ensure cost-effectiveness.
- Emergency Preparedness:
- Develop and implement emergency protocols and ensure staff is trained for various scenarios.
- Coordinate with local emergency services as needed.
Qualifications And Skills
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Master's degree is a plus.
- Proven experience in healthcare management or clinic administration.
- Strong leadership and decision-making skills.
- Excellent interpersonal and communication skills.
- Knowledge of healthcare regulations and compliance requirements.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Proficient in using healthcare management software and systems.
- Customer-focused with a commitment to delivering high-quality patient care.
