Client Support Specialist - International Voice

What You'll Do:

• Be a Trusted Advisor & Problem Solver:
• Independently or as part of a team, assist clients using ADP's products and technology, solve time-sensitive issues, and provide solutions that make a difference.
• Build Relationships:
• Engage with clients via phone, email, or chat, striving to exceed expectations in every interaction.
• Educate & Recommend:
• Leverage your product knowledge to help clients understand the value of ADP's offerings and provide insightful recommendations.
• Organize to Thrive:
• Manage your day with structured prioritization, multitasking, and timely follow-ups to deliver great service.

To Succeed in This Role:

• Experience: 2–6 years in client service/customer service or systems integration
• Skills: Strong communication (verbal and written), analytical, and problem-solving skills
• Shifts: Willingness to work in US shifts
• Education: Any Graduate/Postgraduate
• Experience with: US Payroll and International Voice Process preferred

Why You'll Love Working at ADP:

• Be Yourself: A culture of equity, inclusion, and belonging
• Belong: Join any of our 9 Business Resource Groups
• Grow: Agile environment with many career progression opportunities
• Learn Continuously: Top-notch training and mentorship
• Health First: Best-in-class benefits starting Day 1
• Well-being: Mental health support and wellness resources
• Give Back: Paid time off for volunteering
• Make a Difference: Join a company committed to DEI and community impact