Experience: 3.00 + years
Salary: Confidential (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Office ()
Placement Type: Full time Permanent Position
(*Note: This is a requirement for one of Uplers client - GeoIQ)
What do you need for this opportunity
Must have skills required:
Customer Success, Key Account Management, client success
GeoIQ is Looking for:
Job Title: Client Success Manager
Location: Bengaluru, India (On-site)
Experience: 3+ years
About GeoIQ
GeoIQ is a fast-growing geospatial intelligence company that helps businesses make smarter decisions using location-based data and analytics. We work with organizations globally to unlock insights through advanced GIS and data-driven solutions.
Role Overview
We are looking for a proactive and client-focused Customer Success Manager to manage and grow relationships with our key customers. This role involves ensuring client satisfaction, driving account growth, and acting as a bridge between clients and internal teams.
Key Responsibilities
- Manage and nurture relationships with existing clients to ensure long-term partnerships
- Act as the primary point of contact for client communication and support
- Understand client business needs and identify opportunities for upselling and cross-selling
- Ensure successful delivery of projects by coordinating with internal teams (product, tech, and support)
- Monitor account performance and prepare regular reports and insights
- Resolve client issues proactively and ensure high levels of customer satisfaction
- Drive revenue growth from existing accounts
- Conduct regular check-ins, QBRs (Quarterly Business Reviews), and feedback sessions
Requirements
- 3+ years of experience in account management, client servicing, or customer success roles
- Strong communication, presentation, and relationship management skills
- Experience managing B2B clients, preferably in SaaS or tech environments
- Ability to understand complex products and translate them into business value for clients
- Problem-solving mindset and ability to handle multiple accounts
- Bachelor's degree in Business, Marketing, or a related field
Nice to Have
- Experience in geospatial, analytics, or data-driven products
- Exposure to enterprise clients or global markets
What We Offer
- Opportunity to work with cutting-edge geospatial technology
- Fast-paced and collaborative work environment
- Learning and growth opportunities
- Competitive compensation and incentives
How to apply for this opportunity
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
