Job Description

This is a 6-month contract hybrid role.

Our client is a leading global technology company looking for a Client Solutions Manager to support its growing client portfolio across Vietnam and Southeast Asia. This role will focus on working closely with advertisers and performance marketing teams to develop effective digital advertising strategies, troubleshoot campaign-related issues, and drive strong business outcomes.

Responsibilities:

Act as a key point of contact for advertisers and performance marketing teams, providing strategic guidance and day-to-day support.
Develop and execute performance marketing strategies to help clients achieve their business and acquisition objectives.
Navigate the technical details of performance marketing campaigns with a high level of precision and attention to detail.
Analyze campaign performance, identify opportunities, and provide data-driven recommendations to improve results.
Troubleshoot campaign and platform-related issues, working closely with internal technical and support teams to resolve problems efficiently.
Collaborate with internal stakeholders, including Creative, Marketing Science, and technical support teams, to deliver effective client solutions.
Manage high-revenue processes and client requirements in a fast-paced, high-pressure environment.
Build strong relationships with clients and understand their business objectives, challenges, and performance marketing needs.

Requirements:

Business-level proficiency in Vietnamese and proficiency in English are required, as the role involves regular direct communication with Vietnam-based advertisers, clients and stakeholders who primarily conduct business in Vietnamese.
5+ years of experience in performance marketing, digital advertising, direct response, client solutions, or account management.
Strong experience working with performance marketing campaigns, ideally within app gaming, e-commerce, or other digital-first businesses.
Strong understanding of digital advertising platforms and performance marketing strategies.
Experience working with advertising platforms such as Meta Ads, TikTok, AppLovin, or similar platforms is a plus.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Experience using AI tools or AI agents to improve productivity and workflows is a plus.

UEN: 199700895N