We are seeking a highly committed and dynamic Client Servicing Professional (Accounts Manager) to lead client relationships across both mainline and digital advertising domains. This role requires a persuasive individual with exceptional communication and presentation skills, capable of managing end-to-end creative and digital requirements for assigned clients. You will be instrumental in fostering business growth, achieving targets, and driving innovative solutions while collaborating seamlessly with internal teams.
Key Responsibilities:
- Client Relationship Management: Act as the primary point of contact for assigned clients, building and nurturing strong, lasting relationships. This includes hands-on ability to deal with the operational requirements of day-to-day creative agency functioning.
- End-to-End Project Management: Manage the day-to-day creative and digital requirements of assigned clients from inception to completion, ensuring smooth workflow and timely delivery.
- Proactive Solutioning: Think quickly, bring innovative ideas to the table, and see them through to successful execution. Be proactive in anticipating client needs and identifying opportunities.
- Cross-Functional Collaboration: Work seamlessly and collaboratively with the creative team to develop and execute strategies that improve brand awareness and achieve client objectives.
- Market Analysis & Strategy: Evaluate customer research, analyze market conditions, and assess competitor data to inform strategic recommendations and campaign development.
- Business Growth & Development: Drive efforts to improve existing client business and actively develop exciting new business opportunities, contributing to the agency's growth.
- Target Achievement: Demonstrate a strong results-oriented approach by setting and consistently achieving targets for client satisfaction and account growth.
- Team Leadership: Possess the ability to lead and motivate project teams, guiding them towards successful outcomes and fostering a collaborative environment.
Required Skills:
- Communication & Presentation Skills: Excellent verbal and written communication skills, coupled with strong presentation abilities and a pleasing personality.
- Operational Management: Hands-on ability to manage the operational requirements inherent in day-to-day creative agency functioning.
- Strategic Thinking: Capability to think quickly, bring innovative ideas to the table, and oversee their execution.
- Collaboration: Ability to work seamlessly with creative and other internal teams.
- Market Intelligence: Proficiency in evaluating customer research, market conditions, and competitor data.
- Achiever Mindset: A committed and persuasive individual focused on improving existing business and developing new opportunities.
- Results-Oriented: A professional capable of setting and achieving targets.
- Leadership: Ability to lead and motivate a team.
- Industry Knowledge: Thorough knowledge of branding and communication processes.
- Innovative Thinking: Strong capacity for innovative thinking.
