Whizz HR is hiring for a Client Servicing Manager in Pune:
Key Responsibilities
- Act as the primary point of contact for assigned clients
- Understand client needs and provide suitable solutions
- Coordinate with internal teams (sales, marketing, operations) to deliver projects on time
- Maintain strong, long-term client relationships
- Handle client queries, complaints, and escalations efficiently
- Prepare reports, presentations, and client updates
- Identify opportunities for upselling and cross-selling
- Ensure client satisfaction and retention
Responsibilities
- Act as the primary point of contact for assigned clients
- Understand client needs and provide suitable solutions
- Coordinate with internal teams (sales, marketing, operations) to deliver projects on time
- Maintain strong, long-term client relationships
- Handle client queries, complaints, and escalations efficiently
- Prepare reports, presentations, and client updates
- Identify opportunities for upselling and cross-selling
- Ensure client satisfaction and retention
Required Skills
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Client-focused mindset
- Good organizational and multitasking skills
- Ability to work under pressure and meet deadlines
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Basic knowledge of CRM tools is a plus
Interested candidates can write to us at [Confidential Information]
Warm Regards
Whizz HR
