Client Servicing Manager

Creative Factory is a leading creative agency specializing in conceptualizing, designing, and executing visual technology-oriented experiences for events both large and small. We are thinkers, writers, designers, and creators of immersive experiences across the globe. Our team is dedicated to delivering innovative and impactful solutions for a wide range of events. Join us in creating memorable experiences that captivate and inspire audiences.

This is a full-time on-site role located in Borivali for a Client Servicing Manager. The Client Servicing Manager will be responsible for managing client relationships, ensuring client satisfaction, understanding client needs, and delivering tailored solutions. Daily tasks include liaising with clients, coordinating with internal teams, overseeing project execution, and resolving any client issues. The role requires effective communication, strong organizational skills, and the ability to manage multiple projects simultaneously.

• Client Relationship Management, Client Communication
• Project Management, Coordination with Internal Teams
• Problem-Solving, Issue Resolution
• Organizational Skills, Multitasking Abilities
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in the creative or events industry is a plus
• Bachelor's degree in Marketing, Communication, or a related field