Client Servicing Executive

Company Description TRAAEXPLORE is a travel and event management company headquartered in Bangalore, with branches in Hyderabad, Delhi, and Toronto, Canada. The team delivers over 70 events and group experiences every year across India and international locations, combining creativity with strong operational expertise. TRAAEXPLORE specializes in destination management, streamlining travel, activities, and hospitality to provide efficient, culturally aware experiences worldwide. The company is known for its flexible, innovation-focused approach and a passionate team that has traveled to more than 67 countries, creating memorable experiences for employees, partners, and distributors.
Role Description This on-site internship role is based in Bengaluru South and focuses on supporting client servicing and relationship management for travel and event projects. The Client Servicing Executive intern will assist in coordinating with clients to understand requirements, preparing proposals and presentations, and ensuring timely responses to client queries. The role involves collaborating with internal teams on itineraries, event logistics, and deliverables, while maintaining accurate records of client communications and updates. The intern will help track project milestones, gather feedback after events, and contribute to improving overall client satisfaction and service quality.
Qualifications

• Strong skills in Client Services and Client Relations, with the ability to build and maintain professional relationships.
• Capability to support Account Management, including follow-ups, documentation, and coordination for ongoing client projects.
• Proficiency in Customer Service, including handling inquiries, resolving issues, and providing clear, courteous communication.
• Confidence in preparing and delivering Presentations for proposals, event concepts, and project updates.
• Excellent verbal and written communication skills in English; additional regional languages are an advantage.
• Good organizational and time-management skills, with attention to detail in a fast-paced environment.
• Comfort working on-site with cross-functional teams and clients in Bengaluru South.
• Relevant academic background in Hospitality, Event Management, Travel & Tourism, Business, or a related field preferred.
• Basic proficiency in office productivity tools (e.g., email, spreadsheets, presentation software); familiarity with CRM or project management tools is a plus.