We are looking for a proactive and client-focused Client Servicing Executive SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.
Key Responsibilities- Serve as the primary point of contact for assigned SEO clients.
- Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
- Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
- Prepare and share SEO performance reports, updates, and insights with clients.
- Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
- Conduct regular follow-ups and schedule review meetings with clients.
- Assist in strategy development by understanding client industries and competitor landscapes.
- Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
- Work with the team to improve processes and enhance client experience.
- Maintain documentation of client communications, project updates, and feedback.
Required Skills & Qualifications- Bachelor's degree in Marketing, Business, Communications, or related field.
- 13 years of experience in SEO client servicing, account management, or digital marketing.
- Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize, and manage multiple client accounts.
- Proficiency in MS Office, Google Workspace, and project management tools.
- Excellent problem-solving attitude with a customer-centric approach.
- Prior experience working in a digital marketing agency.
- Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
- Ability to analyze SEO reports and give meaningful insights to clients.
- Competitive salary and growth opportunities.
- A collaborative and supportive work environment.
- Opportunity to work with diverse brands and industries.
- Skill development and training in SEO & digital marketing.
