Client Servicing Executive (Must have worked for e-commerce campaigns with ad agency)

As a Client Servicing Executive, you will play a pivotal role in managing and nurturing our key client relationships. You will be responsible for ensuring client satisfaction and collaborating with cross-functional teams to deliver exceptional creative advertising and e-commerce solutions. This position demands a seasoned professional with a deep understanding of the ecommerce and advertising industry, exceptional communication skills, and a proven track record of successfully managing key client accounts.

Location: #Gurugram

Exp: 3-5 years

Job Description :

• Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals.
• Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction.
• Work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions.
• Facilitate communication and coordination among different departments to ensure client needs are met efficiently.
• Stay abreast of industry trends, market conditions, and competitor activities to provide valuable insights to clients.
• Proactively recommend innovative marketing/localization solutions based on industry best practices.
• Implement retention strategies to ensure long-term partnerships with key clients.

Candidate Profile:

• Bachelor's degree in Marketing, Business, or a related field; an advanced degree is a plus.
• 3-5 years of experience in key account management within the advertising industry.
• Must have prior experience managing marketing campaigns for brands, with a strong understanding of creatives and e-commerce.
• Exceptional communication, negotiation, and presentation skills.
• An analytical mindset with the ability to interpret data and make strategic recommendations.
• Comfortable working in a fast-paced environment with a deep understanding of client needs.

Note:

• The responsibilities are not restricted to the above-defined KRA.
• The above KRA can be changed subject to a change in role, responsibilities, or due to a change in work profile.
• The KRA defined above can be revised based on an individual's performance and capabilities.

This is a full-time consultant role.

Omnicom Production / Magnon (India) is one of the country's largest integrated advertising, digital, and marketing‑performance agency groups. As part of the Fortune 250 Omnicom Group (NYSE: OMC), OP / Magnon (India) operates with over 800 professionals across its offices in Delhi, Mumbai, and Bangalore.

The Group comprises three award‑winning agencies — Omnicom Production (India), magnon agency, and magnon sancus — delivering comprehensive, end‑to‑end marketing solutions. These span advertising, digital and social media, creative production, media services, localization, linguistics, and outsourced marketing‑solutions labs supporting leading global and Indian brands.

OP / Magnon (India) is an equal opportunity employer. We welcome talent from all sections of society and do not discriminate on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other characteristic protected by applicable law.