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Client Servicing Executive (Junior Level)

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  • Posted a day ago
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Job Description

  • Job Role (Involves field work)
  • Follow up on orders from repeat customers.
  • Coordinate with Accounting to ensure timely invoice generation.
  • Work with Supply Chain & Production teams to ensure On Time In Full (OTIF) deliveries.
  • Support Finance with customer-wise sales data to measure growth trends.
  • Brainstorm with management to identify and resolve customer issues, implement CAPA (Corrective & Preventive Actions).
  • Qualification: Graduate (Commerce/Business/Management preferred)
  • Experience: 0–2 years (internships/1 year FMCG/QSR/HORECA client servicing preferred)
  • Desirable (Optional): Prior experience in FMCG/QSR/HORECA client servicing, sales coordination, or supply chain support.
  • Key Skills:
  • Strong written & verbal communication skills (English + regional language preferred).
  • MS Excel/Google Sheets (SUMIFS, VLOOKUP/XLOOKUP, Pivot Tables).
  • Ability to coordinate cross-functionally with Sales, Finance, Supply Chain, and Production.
  • Customer empathy, problem solving, and attention to detail.

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About Company

Job ID: 147318453