Client Servicing Executive

KeyResponsibilities:

ClientManagement: Actastheprimarypointofcontactforclients,understandingtheirneedsandensuringthedeliveryof solutionsthatmeettheirexpectations. Buildandmaintainstrongrelationshipswithclients,offeringcontinuoussupportandensuringclient satisfactionthroughouttheprojectlifecycle.

ProjectDelivery:

Managetheend-to-endexecutionofexhibitionsandeventprojects,fromplanningtofinaldelivery. Coordinatewithinternalteams(design,production,logistics)andexternalvendorstoensuretimely andefficientdelivery. Ensurethatallprojectsaredeliveredontime,withinscope,andwithinbudget.

Coordination&Communication: Liaisewithdesigners,productionteams,andexternalsupplierstoensurealignmentwithclient requirements. Provideclientswithregularprojectupdates,reports,andstatusupdates. Conductpost eventfeedbacksessionstoidentifyareasofimprovementandensurecontinuous enhancementofclientservices.

QualityControl: Overseethequalitycontrolofalldeliverablestoensurethattheymeetthecompany'sandclient's standards. Conductsitevisitsandon-sitemanagementforexhibitionswhennecessary.

EssentialRequirements:

Bachelor'sdegreeinBusinessAdministration,Marketing,EventManagement,orarelated field.

Minimum6monthsofexperienceinexhibitions,events,orprojectmanagement,withafocus onclientdelivery.

Strongcommunication,presentation,andinterpersonalskills.

Excellentprojectmanagementandorganizationalabilities.

Abilitytomanagemultipleprojectsandprioritizeeffectivelyinafast-pacedenvironment.

ProficiencyinMSOffice(Word,Excel,PowerPoint).

Knowledgeofexhibitionandeventproductionprocessesisaplus.

Abilitytotravelandbepresenton-siteduringexhibitionsoreventsasrequired.