Company Description
IndiaMART is India's largest online B2B marketplace, connecting buyers with suppliers across various industries. Serving as a bridge, it supports Small & Medium Enterprises (SMEs), large enterprises, and individual buyers in accessing diverse product portfolios and services. Established in 1999, IndiaMART empowers businesses with enhanced visibility, credibility, and operational tools to drive growth. With over 21.9 crore buyers and 86 lakh suppliers offering 12.4 crore products, it is a one-stop destination for business needs. Backed by over 5000 dedicated employees across India, IndiaMART continues to enable seamless connections and trusted transactions.
Role Description
This is a full-time, on-site role for a Client Servicing Executive (Field Sales) based in Jaipur. The primary responsibilities include managing client relations, understanding client requirements, and providing tailored solutions to enhance customer satisfaction. The executive will handle presentations, offer product demonstrations, and ensure end-to-end customer support. The role requires maintaining relationships with existing clients while also identifying new business opportunities.
Qualifications
- Strong Client Services and Client Relations skills to foster and maintain effective interactions with clients
- Proficiency in Presentations and the ability to deliver impactful and professional demonstrations
- Experience in Customer Service and handling client issues effectively and efficiently
- Expertise in Account Management, including maintaining and growing business relationships
- Excellent communication and interpersonal skills
- Proactive approach and willingness to work in a dynamic field environment
- Prior experience in B2B marketplace or related industry is advantageous
- Bachelor's degree in Business Administration, Marketing, or a relevant field preferred
