Client Servicing Executive

Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives

Aware and in pursuit of opportunities for account growth with existing clients

Build teams, think strategically and develop successful client-agency relationships

Establish rapport and maintain long-term relationships with client and internal teams

Implement Internet Marketing best practices that result in customer acquisition, retention and growth

Supervise Operations of Multiple Projects

Responsible for all client communications, conflict resolution, and compliance on client deliverable

Work collaboratively with the planning and creative teams to develop and execute digital strategies to create effective digital strategies

Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations

Manage program execution and financial performance while ensuring that overall strategy is sound and on point

Ensure tactical alignment with stated goals, objectives and strategy

Prioritize set expectations on key deliverables

Effectively manage projects to deliver on Cost, Quality, and Timing targets

The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction

He should be able to perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities

Maintain schedule performance index and cost performance index

Analyzing social media insights to guide future social media campaigns

Monitor and evaluate search results and search performance across the major search channels in order to improve rankings

Oversee On Page and Off Page Planning, Scheduling and Implementation

Desired Candidate Profile

Deep Knowledge of ON Page & OFF Page activities, SEO, search engine optimization and factors that influence high rankings in Google

Strong awareness of Google Algorithm Updates

Ability to specify technical changes to technical/development teams

Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph, Chart)

Well Versed with web analytics and presentation tools

Excellent written and oral communication skills