Client Servicing Executive

Ready to dive into the world of event management as a Client Servicing Executive! I'll support clients through every stage, from initial inquiries and coordination to post-event engagement and feedback. Let's create amazing events together!

Experience Required - 5+ Years.

Responsibilities

Key Responsibilities

1. Client Communication & Relationship Management

Assist in handling client inquiries, follow-ups, and regular communication.

Ensure timely updates to clients regarding event progress and requirements.

Maintain strong client relationships to encourage repeat business.

2. Event Coordination & Execution

Work with internal teams (design, production, and operations) to fulfill client requirements.

Ensure all client deliverables are met, including branding, logistics, and event flow.

Assist in vendor coordination and logistical arrangements for smooth execution.

3. Problem-Solving & Issue Resolution

Support the Client Servicing Manager in addressing client concerns or last-minute changes.

Assist in coordinating with internal teams to resolve execution challenges quickly.

4. Budget & Documentation Support

Help in preparing cost estimates, budget breakdowns, and approval documents.

Track event expenses and support post-event billing and documentation.

5. Post-Event Client Engagement

Assist in conducting client feedback surveys and post-event reporting.

Document feedback and share insights with the internal team for improvements.