Client Services Representative

Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.

Position: Client Management Intern

Work Days: 5 days

Community Location: Noida / Pune

Internship Type: Full Time

CONNECT

Company Overview (https://mckinleyrice.com/)

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: The Next Frontier in Professional Development

Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in our expansion. Proudly introducing Redroba groundbreaking AI platformwe're set to redefine professional development.

Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals aspirations. Fueled by our funded growth, we're poised to revolutionise recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready.

Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-calibre teams that surpass industry standards.

How to become a part of the team and enjoy the benefits of the McKinley community:

Step 1: Fill in the application form and register via RedRob.

Step 2: Clear the interview process consisting of Discovery, Operations & Expertise Rounds

Step 3: Be a part of the team McKinley Rice!

EXPERIENCE

Duties you'll be entrusted with:

• Customize product solutions to increase customer satisfaction.
• Build long-term trusting relationships with clients.
• Addressing customer concerns and complaints.
• Advise clients on creating profitable processes.
• Help sales team up-sell or cross-sell services and products.
• Study competition to find new ways to retain customers.

Expectations from you:

Basic Requirements

• Minimum qualification: Bachelor's degree / Final semester of Bachelor's degree
• Interface with clients via Slack, Zoom, and email.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.

Technical Skills

• A customer-oriented attitude
• Problem-solving aptitude.
• Have exceptional communication and negotiation skills.
• Have a hustling mindset and a go-getter attitude.

Soft Skills

• A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
• Potential to apply innovative and exciting ideas, concepts, and technologies.
• Stay up-to-date with the latest design trends, animation techniques, and software advancements.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

A Glimpse into the Community:

• Official Recruitment Video
• First Impressions Interns at McKinley Rice
• CSR Initiative by McKinley Rice
• We reuse and recycle paper at our office
• Positive Work Environment (Culture, Perks & Benefits)
• Employee Experience at McKinley Rice
• Inclusivity & Diversity at McKinley Rice