Client Services Manager Jobs In Abroad Countries

URGENT HIRING !!!

location's : Canada , Australia , New Zealand ( Not In India )

Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc

For more information call or whatsapp +91 9220850077

Key Responsibilities:

1. Customer Relationship Management

• Develop and nurture long-term relationships with existing and potential customers.
• Understand customer needs, preferences, and challenges to offer personalized solutions.
• Act as the primary point of contact for key clients.

2. Customer Support & Issue Resolution

• Address customer complaints, queries, and concerns in a timely manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues effectively.
• Ensure high levels of customer satisfaction and retention.

3. Sales & Business Growth

• Identify upselling and cross-selling opportunities to maximize customer value.
• Work closely with the sales team to drive customer acquisition and revenue growth.
• Conduct follow-ups on renewals, subscriptions, and contract negotiations.

4. Customer Engagement & Feedback

• Gather and analyze customer feedback to improve products/services.
• Organize customer surveys, feedback sessions, and loyalty programs.
• Develop and implement strategies to enhance the customer experience.

5. Reporting & CRM Tools Management

• Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.).
• Track and analyze customer behavior, trends, and satisfaction levels.
• Prepare weekly/monthly reports on customer interactions and improvements.