Job Description
Gurugram, Mumbai
With a passion for managing and supporting various fund operations initiatives, you'll work closely with senior members of the Business and Finance teams to deliver high quality client services.
You'll be responsible for managing the reporting on requests for information, utilise central data to respond to these queries. You'll also be required to manage the investor inbox and will use your judgement to determine how to best respond to client requests using available data and pre-approved system responses. You'll be responsible for identifying and escalating questions that need to be answered by the Fund and Asset teams, as well as managing the appropriate documentation of these questions in our system.
You'll also be responsible for ensuring e-mail queries are resolved through first in, first out approach or as per defined scope of work and getting assigned tasks completed within TAT with zero escalation. You'll be responsible for client communication, review and timely response and effective/accurate reporting of key metrics. You'll also be providing timely updates to internal stakeholders and onshore counterparts and also driving process improvement and efficiencies
To be successful in this role you will have a degree qualification in finance, accounting or business administration with 4+ years of post-qualification experience in the financial services industry, as well as product knowledge of financial instruments and products including investment funds.
You'll demonstrate excellent analytical and problem-solving skills and will have proven experience in managing multiple stakeholders in different regions. You'll also demonstrate excellent Excel, PowerPoint and word processing skills
About Macquarie Asset Management
Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and products across infrastructure, real estate, natural resources, private credit, fixed income, equities, multi-asset and liquid alternatives. As at 31 March 2021, Macquarie Asset Management had $A562.2 billion of assets under management.
Our commitment to Diversity and Inclusion
The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of empowering people to innovate and invest for a better future is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.
With a passion for managing and supporting various fund operations initiatives, you'll work closely with senior members of the Business and Finance teams to deliver high quality client services.
You'll be responsible for managing the reporting on requests for information, utilise central data to respond to these queries. You'll also be required to manage the investor inbox and will use your judgement to determine how to best respond to client requests using available data and pre-approved system responses. You'll be responsible for identifying and escalating questions that need to be answered by the Fund and Asset teams, as well as managing the appropriate documentation of these questions in our system.
You'll also be responsible for ensuring e-mail queries are resolved through first in, first out approach or as per defined scope of work and getting assigned tasks completed within TAT with zero escalation. You'll be responsible for client communication, review and timely response and effective/accurate reporting of key metrics. You'll also be providing timely updates to internal stakeholders and onshore counterparts and also driving process improvement and efficiencies
To be successful in this role you will have a degree qualification in finance, accounting or business administration with 4+ years of post-qualification experience in the financial services industry, as well as product knowledge of financial instruments and products including investment funds.
You'll demonstrate excellent analytical and problem-solving skills and will have proven experience in managing multiple stakeholders in different regions. You'll also demonstrate excellent Excel, PowerPoint and word processing skills
About Macquarie Asset Management
Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and products across infrastructure, real estate, natural resources, private credit, fixed income, equities, multi-asset and liquid alternatives. As at 31 March 2021, Macquarie Asset Management had $A562.2 billion of assets under management.
Our commitment to Diversity and Inclusion
The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of empowering people to innovate and invest for a better future is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.
About Macquarie Asset Management
In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.
Our commitment to Diversity, Equity and Inclusion
We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.
About Macquarie
A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the worldwhether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future.
Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.
Find out more at www.macquarie.com/careers
Job no: MAM-974416
Work type: Permanent - Full time
Location: Gurugram, Mumbai
Category: Mid-level, Administration & Support
Group: Macquarie Asset Management
Division: Enterprise
Recruiter: Ridhi Bakshi
Opening Date: 21/8/2023
