Client Service Managers - US Healthcare (Trivandrum)

About Ecorgy Solutions

At Ecorgy Solutions, we are transforming the way patient care is supported in the US Healthcare industry. As a rapidly growing healthcare operations company, we are looking for experienced and passionate Client Service Managers who can strengthen client relationships, drive operational excellence, and support high-quality service delivery for our US healthcare clients.

This role offers exceptional international exposure and the opportunity to work closely with US clients in a professional healthcare environment.

Key Responsibilities

• Develop and maintain strong relationships with healthcare clients and key accounts
• Serve as the primary point of contact for US-based clients Identify opportunities for account growth and service expansion
• Collaborate with internal operational teams to align client requirements with service delivery Monitor industry trends and client expectations to improve account management strategies
• Prepare performance reports, account reviews, and operational updates for clients and management Ensure client satisfaction through proactive communication and problem-solving
• Support operational improvements and quality enhancement initiatives

Ideal Candidate Profile

• Bachelor's Degree is mandatory
• 4–8 years of experience in international sales, international voice process, account management, client servicing, or similar client-facing roles
• Experience handling international clients and stakeholders is preferred Strong English communication and articulation skills are essential
• Exposure to Healthcare, Hospital, Automotive, Education, BPO, or related sectors is an advantage Strong analytical, relationship management, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced work environment
• Willing to work night shifts from office premises at Elippode, Trivandrum
• Immediate joiners or candidates who can join within 30 days will be given preference

Shift Timing

09:30 PM to 6:30 AM

Why Join Ecorgy Solutions

Step into a career that offers international healthcare exposure, professional development, and long-term growth opportunities.

Employee Benefits

• EPF
• Group Mediclaim Policy after 6 months
• Gratuity Benefits
• Performance-based Rewards & Career Growth
• Training and Mentorship Programs
• Professional Development Opportunities
• International Portfolio Enhancement in US Healthcare Operations

Immediate Openings Available

If you are passionate about client management, international communication, and healthcare operations, this is your opportunity to join a growing global healthcare support team.

Apply Now

Send your resume to: [Confidential Information]

Call / WhatsApp

9061161927

Location

TC 41/2415, Elippode, Valiyavila P.O, Thirumala, Thiruvananthapuram, Kerala – 695006, India

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